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1. What should be done if Short Cut does not list the CC5MPX as a device that can be added?

   Setup for the camera is done either in the CC5MPX’s onboard configuration web page or in the Device Configuration Utility, not within the datalogger program. Consequently, it is not supported in Short Cut for Windows (SCWin).

2. Is it possible to retrieve images from a CC5MPX using a simple HTTP GET request?

   This may be possible. Contact an application engineer at Campbell Scientific for assistance with this.

3. Is there a way to reset the CC5MPX to its factory settings?

   The Device Configuration Utility provides an easy method for resetting the device to its factory defaults. Connect and click Factory Defaults, and then apply them.

4. How can images from a CC5MPX be downloaded directly through the Ethernet port using a remote script rather than using a browser or LoggerNet?

   Images can be obtained from the CC5MPX’s Ethernet connection through either FTP or email.

5. Is a datalogger required for the CC5MPX to work?

   No. A datalogger is not necessary if the CC5MPX will be used in a stand-alone mode. In essence, a camera that is used without a datalogger is an IP web camera. The camera does, however, need access to a 9 to 30 Vdc power supply.
6. Is there a fisheye lens option for the CC5MPX?

   The CC5MPX uses a standard C-Type mount lens. If a lens fits within the lens tube barrel, or if the camera will be used in an environment where the front lens tube barrel is unnecessary, other lenses, such as a zoom or fisheye may be used.

   Note: Use of an alternate lens may void the product warranty.

7. What kind of case or enclosure can the CC5MPX be housed in so that it can be submerged five meters in saltwater?

   Although the CC5MPX’s enclosure is weather resistant, it is not designed for underwater use. However, if a watertight enclosure is rated suitable for saltwater environments, and there is physical space for the CC5MPX within the enclosure, then the camera will function as designed.

   Note: Campbell Scientific does not offer any watertight enclosures rated suitable for saltwater environments.

8. Does the FTP server on the CC5MPX ever close a connection initiated by a client? If so, how long is the connection kept open before the server closes it?

   The idle timeout on the FTP server is set for 15 minutes. If the server doesn’t see any communication from the client within 15 minutes, it will close the connection.
9. Can the CC5MPX be powered via PoE?

   PoE, or Power over Ethernet, is commonly used as a way to power devices and equipment using the unused conductors in a standard Ethernet cable. To accomplish this, there must be a sending device, or power source equipment, as well as a powered device.

   The CC5MPX family of cameras does not work with PoE. For the family of CC5MPX cameras to be powered, a separate accessory, the CC5MPXCBL1-L cable, must be used to provide both power and RS-232/RS-485 communications.

10. What is the CC5MPXCBL2-L used for?

    The CC5MPXCBL2-L is an environmentally sealed Ethernet (RJ45) cable that provides access to the network functionalities of the CC5MPX family of cameras. This cable is used with a camera to do the following: send emails, transfer images via FTP (accessing either a web server or an optional internal SD memory card), synchronize with a network time server, or gain access to the camera’s configuration web page. The CC5MPXCBL2-L can also be used to connect the CC5MPX directly to an Ethernet port, such as a cellular modem or wireless router. In addition, Campbell Scientific recommends using this cable if the CC5MPX is mounted on a tall tower or in a location that is not easily accessible.

    Note: The camera’s internally served configuration web page is the only way to view the real-time streaming video that is used to manually zoom and focus the camera.