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Unexpected Socket Error


Prevailing Dec 11, 2013 10:41 AM

Hello,
I've had a search of this forum for the problem I'm having, but haven't yet found anything that matches!

I have a CR1000, connected to an ER75i EDGE router via an NL115 ethernet module. The SIM in the router is GPRS enabled, and has a fixed IP.

When I try to connect to the logger using Loggernet, I get an unexpected socket error. However, I can happily view the logger's landing page in a web browser, and I can use TelNet to get the logger's terminal.

This leads me to believe that it may be a problem with port 6789 specifically. I checked, and this port is not getting blocked by our IT system.

At this point, I'm stumped! The logger is on, working, and appearing on the internet. I can look at the data being recorded using a web browser, but Loggernet can't connect to it!

Any help would be much appreciated!
Cheers,
Stuart.


aps Dec 11, 2013 11:25 AM

Have you checked the settings of the EDGE router. They will usually have a firewall and possibly needs port forwarding setup too.

The unexpected socket error is normally indicative that the socket can be opened initially but they gets shutdown.


Prevailing Dec 11, 2013 11:39 AM

Thanks Andrew - that sounds like a potential culprit. Do you know how I could remotely access the router's config page? It's not currently possible to plug into the router directly since it's out on site. When I use the fixed IP I have for the SIM, I get directed straight through the router and to the logger's landing page.


aps Dec 11, 2013 12:31 PM

I am afraid I am not familiar with that router. Some similar products I know serve setup pages on different sockets, e.g. 8080, although most often have remote setup access blocked by default.

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