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Error Code when uninstalling

Mavada Mar 25, 2013 09:03 AM

Hi all,

I cant uninstall Loggernet 4.1 and RTMC Pro on my Windows 8 x64. This is the error message:

Error Code: -5005 : 0x80070002
Error Information:
>Kernel\KernelMedia.cpp (95)
>SetupNew\setup.cpp (836)
PAPP:RTMC Pro 4.0
PVENDOR:Campbell Scientific (http://www.campbellsci.com)
PGUID:9BE00FB9-E6A5-4155-82C1-ECB630A3A7C1
$14.0.0.162
@Windows Vista Service Pack 0 (7600) IE 10.0.9200.16518

Dana Mar 25, 2013 11:11 PM

Sounds like some corruption with the uninstall package. If you have a C:\program files\installshield directory, try renaming that and then running the uninstall. If the corruption is with Installshield itself, this should fix it. However, if it is with the information that gets saved for the uninstall itself, it may not.

(Installshield is the installation utility we use to do the builds).

I assume you are using Windows uninstall feature to remove the application.

Dana

Mavada Mar 26, 2013 07:33 AM

Thanks for your reply.
I managed to uninstall it with Revo uninstaller.
But got trouble installing Loggernet also, couldnt get it installed. Had to reinstall windows 8 to get it working again.

Has to do with some rights or something, happened a few times now while installing...

Think i posted this earlier, will search the forum for the exact error message...

Mavada Mar 26, 2013 07:36 AM

http://www.campbellsci.com/forum/messages.cfm?threadid=87E32985-A578-6E43-6FEB07076ABF227E

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