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Loggernet remote IP Connection


heiko Dec 19, 2012 11:01 PM

Hi,
I try to connect a CR1000 over IP connection with Loggernet remote.

The setup is

Windows Server with installed Loggernet remote IP: aaa.aa.xx.xxx
--> Linux computer with a insalled loggernet linux IP aaa.aa.x.xxx (linux DMZ-server)
--> CR1000 in a differnet network IP: bbb.b.xx.xx

I can´t connect to the CR1000!?

But I get a connection to the CR1000 (IP: bbb.bb.xx.xxx) with my PC (IP:aaa.a.xx.xxx) and a installed Loggernet Windows.

It seems there ist a problem with the firewall in DMZ and/or in our network.

Does anone know, which ports are used for communication between the windows-PC with a installed Loggernet remote and the Loggernet-Linux PC.
I supposed they are using the Port 6785 for talking. But the Port 6785 is open in our firewall!

Any ideas?

Thanks
Heiko


GTProdMgr Dec 20, 2012 12:30 AM

We need to keep two things separate in this discussion:
1. LoggerNet remote on windows communicating with LN Linux
2. LN Linux communicating to the CR1000 via TCP/IP

When a LoggerNet client, such as the Connect Screen (in LNRemote) needs to connect to a remote LN Admin or LN Linux, the default port used is 6789, not 6785.

So the DMZ needs to open its firewall on port 6789 (or
some other port if your Admin wants to do that). The
main thing is that by the time the packets are mapped from
the DMZ to the LN Linux server, the packets need to come
over port 6789 (or you have to reconfigure the Linux server
to use a different port and restart it).

If all of this is working, then the log-in between LN Remote/Connect and the LN Linux server should work. However, that doesn't necessarily mean that you can connect to the
CR1000 yet.

For item two, you need to make sure that the LN Linux server can resolve the IP address of the CR1000. That is where port 6785 usually comes in. Once you can login remotely, you need to run the Setup Screen and set up the network map with a TCP/IP port, put in the IP address of the CR1000 and port 6785 and then see if you can get it to connect. Your admin may have to trace the pathway from the LN Linux machine (which is initiating the socket) through to the IP of the CR1000. The fact that your regular LoggerNet can hit the CR1000 is a good sign. The only question that remains is whether the DMZ is allowing the LN Linux to make the same kind of connection.

Good luck

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