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RTMC Run-time crashes


AMK Oct 25, 2012 05:00 PM

Has anyone else experienced this? Randomly or so it seems, my run-time instances will stop working and a run-time error will appear on the screen. After a station crashes, I can restart it in rtmc-dev mode fine, but it will continue to crash if I select 'live data' or try to open it with RTMC Run-time. It seems to repair itself after an undefined period of time.
Does anyone have any possible explanations for this? I am running 14 instances and each instance has between 4 - 10 screens. I am uploading snapshots to a local FTP directory. I am calling the data from either the LN server or a flat file. I am plotting 7 days worth of data.

Added: I am running the RTMC-runtime from the same machine LN server and LNDB are installed on. Does it make sense to run the RTMC instances on a different machine? Is there an advantage to that?

* Last updated by: AMK on 10/25/2012 @ 11:03 AM *


tmecham Oct 25, 2012 09:41 PM

Unless you are running into some sort of resource limitation (memory or cpu), you should be fine running on the same machine.

Can you check to see if there is an RTMC.rpt file in the RTMC working directory? (c:\campbellsci\rtmc) If there is one, could you send it to me (tmecham [at] campbellsci [dot] com)

It almost feels like an issue with weird data where it is linked to run-time or pro when live data is on and seems to repair itself. Could you send a data file for a station when it is having issues?

Thanks!


AMK Oct 31, 2012 04:38 PM

Huge props to tmecham for getting this issue sorted!
Summary: Our telemetry file occasionally truncates the last line of our data file (.dat). When RTMC encounters this, the program crashed. I'm not sure what tmecham did, but we have a patched version of RTMC Pro Run-time running spot on. Thanks again guys!

* Last updated by: AMK on 11/1/2012 @ 9:23 AM *

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